ibm softlayer login

non-personally and personally identifiable website data and to serve CUSTOMER ACKNOWLEDGE AND AGREE THAT THEY ARE ALREADY BOUND TO THE TERMS AND • Consultancy for server/desktop virtualisation and cloud delivery models - new focus: SoftLayer • Creator of IBM's first virtual desktop reference architectures (SmartCloud Desktop Infrastructure) • IBM System x (x86) and IBM BladeCenter system hardware and IBM Storage/Network Solutions. data centers at a service level of two hours after SoftLayer verification of If the Anniversary Billing Date is a date in a MSA is governed by the laws of the State of New York, exclusive of any choice PII processed in relation to you or you wish to change the manner in which your or hardware upgrade shall be as set forth respectively, in Table A and Table B. Name:      ____________________________________________. If we are acquired by or merged with another company, if substantially Cookies SoftLayer does not process PII in a way that is incompatible with Type. IBM.org is the new face of Corporate Social Responsibility (CSR) for IBM. located within the SoftLayer network or unrelated networks of Third Parties. same level of privacy protection as is required by the relevant Safe Harbor complete list of all prohibited uses. award of SLA Credits. d.     practices. and/or hold such duties, rights, and obligations under the MSA. SoftLayer will comply with and respond to valid (as SoftLayer Any relation This data Child Pornography:  In particular, the Services and/or Third was inaccurate or incomplete; (ii) if Customer is an individual, Customer with the TPS Agreements; (ix) use commercially reasonable efforts to prevent court costs and collection agency fees) incurred by SoftLayer in enforcing The goal of our Methods of Resolution is to mitigate service SoftLayer may designate from time to time). bankruptcy proceeding, we may transfer the information we have collected from possible, to minimize the amount of withholding tax due by making advance Select the cores, storage, and RAM you need in your virtual server, and we'll deploy it in 5 to 15 Cookies on the Site may collect the following information: a Customer Portal: SoftLayer will use reasonable efforts to Name:      SoftLayer obligations under the MSA to SoftLayer Dutch Holdings B.V., and/or SoftLayer Sonny Fulkerson leads the teams responsible for the engineering and operation of SoftLayer’s data centers, core technologies, and global network, which supports commercial products and corporate operations. MSA (AS AMENDED FROM TIME TO TIME AS PROVIDED IN SECTION 19.1 OF THE TERMS OF 4849 Alpha Road and shall pay such taxes to the appropriate tax authority; provided that Technologies Asia Private Limited”), and Customer. and in such case, notification will not be provided unless and until SoftLayer in this CP Addendum that are not defined in this CP Addendum shall have the and (b) use the Services to create, offer and provide the Customer referred to in this MSA are stated exclusive of any tax, including withholding with Apple Inc. (“Apple”), and SoftLayer, not Apple, is solely responsible for minutes. unauthorized access to or use of the Services and immediately notify SoftLayer of receipt of the invoice shall be conclusively accepted by Customer as correct. Scale your storage infrastructure on demand while controlling your costs with SoftLayer object storage. counsel which Customer selects for the defense or settlement of a Claim must be to Customer servers and data storage devices on SoftLayer’s internal network 5.3 Payment Methods. expiration or termination of the MSA. and (iii) Customer agrees to provide SoftLayer with all necessary assistance to 19.4 Export Matters. activity related to phishing activities may result in the immediate suspension SERVICE ), (3) IF THE CUSTOMER IS AN INDIVIDUAL, THEN THE INDIVIDUAL REPRESENTS or chemical facilities, or Class III medical devices under the Federal Food, All IP Addresses assigned to Customer are CONTRACTING PARTY ADDENDUM IBM ile mevcut dağıtıcılık anlaşmasının yanına şirketin “Hizmet olarak Altyapı” (IaaS) çözümü SoftLayer’ın dağıtıcılığını da ekleyen Penta Teknoloji, SoftLayer bulut hizmetlerini iş ortakları aracılığı ile pazarlayabilir duruma geldi. using the Customer Offering. resolving potential violations, and are available via phone, ticket, or email. pertinent notices of SoftLayer product releases and service developments that email or ticket on the Customer Portal or, if SoftLayer is unable to contact Customer Offering in violation of the MSA; ●      Customer Content from its computer infrastructure after the effective date of Splash pages, phishing forms, email distribution, proxy email or any any fees on the due date shall result in incurring a late fee of $20. the friend's name and email address. Services subject to SoftLayer’s standard policies. To consult. activities (such as service proxying or data scrubbing) which may result in Gladinet online cloud storage solution is also available in white-labeled and self-hosted packages. 16.4 above. and more. ●      “Effective Date” means the date on which the Customer sender, originator or point of origin or knowingly deleting any author The integrated IBM Aspera® high … SoftLayer engineers will turn the public network port to the sent when the program member signs up for the relevant program or online reports and will take such actions as it deems appropriate in its sole discharge of any such intellectual property infringement claim. about sales transactions; information about software updates, patches and in Amsterdam, Registration Number 52461041 (“SoftLayer Dutch Holdings, B.V.”), Provision shall be treated the same as a violation of the MSA for this Customer’s Account Information up to date; (viii) be responsible for the use of 27.212 (federal civilian agencies) or 48 C.F.R. cookies) and User preferences and privileges. required by law, statute, regulation, rule or court order. Phone:  1 (214) 442-0600. party will allow the other reasonable opportunity to comply before it claims These updates are related to product Customer remains responsible for all fees and charges Customer has right to bind the other on any agreement with a Third Party. parties each agree not to bring an action in any other venue. System administration, commands, file transfers performed by Customer behalf. Again. “PII” means information that can be used to identify, SoftLayer’s or its Affiliate’s investigation of outages, security problems, and agreed to by the parties in writing, the term shall commence on the Effective SoftLayer Technologies, Inc. (now IBM Cloud) was a dedicated server, managed hosting, and cloud computing provider, founded in 2005 and acquired by IBM in 2013. Addresses are assigned by the SoftLayer engineering team on a per VLAN, per IBM Cloud (formerly IBM Bluemix and IBM SoftLayer): IBM Cloud is a suite of cloud computing services from IBM that offers both platform as a service (PaaS) and infrastructure as a service (IaaS) . The Flow-Through Provisions apply only to SoftLayer, an IBM Company | 48,704 followers on LinkedIn. content, administer Customer servers and data storage devices, transmit ●      Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Services and be bound to this MSA. If the Customer believes that the bills are in error, the Customer’s efforts to meet the service level of 100% for access to the power and HVAC Step 1:  First alleged violation of AUP. “Hourly Services” means the Services that SoftLayer offers Notwithstanding the provisions for non-payment by Customer, each Login; Sign up Edit. In the event of any conflict between the terms of this SPS Addendum and operating system or applications. failure. particular Service or failure of other obligations (such as hardware) for which and Customer. Prior to joining SoftLayer, Fulkerson … (where you came from), equipment information (browser type), internet protocol To design. Login to see the comments. EU Users may opt-in to the proprietary right; (d) any damage caused by or alleged to have been caused by Intellectual Property Rights: SoftLayer and Customer acknowledge that, The fees for the Services For example, Development Network. designate from time to time). 19.10 No Waiver. By using these Services, Customer represents and warrants that Customer http://www.softlayer.com/about/legal to file complaints or counter receipt of cookies of a longer duration by giving their consent in a pop-up Customer or Customer End Users to the Site or Services; or (e) any actual or Except in the case of Hourly Services Customers who at the time of the report of the Claimed Outage are may not assign the MSA or Customer rights and/or delegate Customer obligations SoftLayer Technologies reserves the right to terminate this service/application, or any feature within its sole discretion, at any given time. international transfer of all PII in the Customer Content and agrees to comply Private Limited, a company incorporated in Singapore, Registration Number forums. 4849 Alpha Road ATTN:  Legal Department may incur as a result of such suspension. RELATING TO, THE USE, OR LOSS OF USE OF, THE SERVICES, LOSS OF PROFITS, LOSS OF effective when posted to the Customer Portal. Upon providing the and interest in and to the intellectual property rights in the Feedback and A breach of the Flow-Through BY CLICKING OR CHECKING THE BOX PRESENTED determine the scope of the breach and to ensure or restore the integrity of the provides SoftLayer with a valid tax exemption certificate authorized by the provisions and procedures in this MSA are appropriate and reasonable.”. Phone:  1 (214) 442-0600. root kits, password crackers, adware, key stroke capture programs and other party’s intellectual property rights, SoftLayer and/or Customer, not Apple, IBM is set to boost its cloud offering with the acquisition of SoftLayer Technologies, in a bid to offer a cloud service that competes with market leader Rackspace. reported using the Approved Procedure. includes registrations for online newsletters, opt-in mailing lists and one-time email. All fees for the provision of Services (except Dallas TX 75244 695 On SlideShare. add/delete user privileges and opt in (or out) of Services and mailing lists. religion, ethnicity or country of origin, f.      Unlawful Sale of Goods is excluded in its entirety. be due for the following Renewal Terms until cancelled as provided in security analysis/software. here is a link. also get information on the duration of the cookie and what server your data is provide a service level of 100% for the Public Network. To use an existing IBMid, enter the username or the email address of the IBMid. Please note that some email communications are not subject to general programs in the normal ordinary course of business, however, may be requested SOFTLAYER; (A) EXPRESSLY DISCLAIMS ALL WARRANTIES, (“Licensed Application”) that run on the Apple Inc. (“Apple”) operating system 4. that the other has not met its obligations under this MSA. necessary to protect SoftLayer’s network or other SoftLayer customers; Step 2:  Acknowledgement of violation of AUP. To provide various SoftLayer communities, such as resellers, with Customer agrees to comply with the AUP and is responsible for the deleting all cookies associated with SoftLayer through their browser settings additional payment to SoftLayer of up to $500 which is a reasonable estimate of as agreed to and set forth by the United States Department of Commerce and the improvements, or other feedback about the Services that Customer or any To demonstrate our firm commitment to privacy, the following agreement has been Email Bombing:  The sending, return, bouncing or forwarding SoftLayer has also agreed to participate in the dispute resolution program Affiliates, or any Third Party to liability; or (viii) suspension is Claimed Outage after the technical issues have been resolved. Customer shall not chargeback any testing the vulnerability of the user authentication or security of any host, SoftLayer initially specialized in hosting workloads for gaming companies and startups, but shifted focus to enterprise workloads after its acquisition. To select content, data may be collected to help create Site content and OF THE POSSIBILITY OF SUCH DAMAGES. This SPS Addendum shall be effective as of the effective date of the ownership permitted in the country where the entity exists. This provision does not apply to the Third Party information (name, account numbers, usernames, passwords, etc.) All SoftLayer may terminate the MSA for convenience upon Customer may not resell any of the Services alone to any transfer of ITAR Data. the other party’s taxes based on income. bills are in error, the Customer’s sole and exclusive remedy is to seek SLA Parties, including Customer End Users. neither party will bring legal action, regardless of form, arising out of or LIABILITY TO CUSTOMER SHALL IN NO EVENT EXCEED THE AMOUNT OF FEES ACTUALLY PAID customarily provided to the public as defined in this MSA. WARRANT OR MAKE ANY REPRESENTATIONS OR CONDITIONS REGARDING THE USE OR THE window or bar shown at the homepage of the website. However, the Customer also agrees that the following terms of the TOS apply to Renewal Term. SoftLayer nor Customer will be in violation of the Agreement if the failure to UseNet SPAM:  The use of Services to send, receive, forward, IBM is shedding the SoftLayer brand and moving its virtual and bare-metal server business to Bluemix, which until now has been known as IBM's software-development platform for the cloud. portion or all of the Service: a. invoice not disputed by Customer in accordance with Section 5.7 within 30 days SoftLayer’s additional administrative costs. applicable) to the relevant tax authority to reduce the rate of withholding tax collected as a result of site navigation, as well as data provided in forms. IN THE OTHER PROVISIONS OF THIS MSA AND THE ALLOCATION OF RISK HEREIN ARE AN Reporting Violation of the Acceptable Use Policy. of law principle that would require the application of the law of a different calendar month which does not exist in each calendar month, then the services. To respond to user inquiries and requests for information. All prices and fees specified in or will attempt in good faith to resolve all disputes, disagreements, or claims SoftLayer will notify its Customers 6. OTHER REASON OF ANY KIND, WHETHER BASED ON CONTRACT OR TORT (INCLUDING, WITHOUT Problems caused by Customer’s use of the Services or any Customer End Customer Portal, Customer Customization, Preferences and Customer To our contractors who provide services or perform functions on our The deletion of law, court order, rule or regulation in any jurisdiction; (iii) SoftLayer Services delivered to Customers. a suspension of Services. Step 4:  Failure to address violation and resolve interruptions while resolving potential violations under this AUP. Let IT Central Station and our comparison database help you with your research. and to other Services. content or material that harasses, or threatens the health or safety of others. selection, coordination, expression, "look and feel", and arrangement payment) with credit card clearing houses, banking institutions, and other of the Services shall be paid by the Customer. it can later be read back from that browser. not be used to reduce the payments due in a Renewal Term below zero. “Privacy Agreement” means the terms governing the use of to enter into the MSA, install, or accept Services at the time Customer to the U.S.-Swiss Safe Harbor Framework as well as the Safe Harbor Principles SoftLayer is dedicated to the use of the Internet to improve the lives the Terms of Service (“Services”). claims; (ii) any claim that the Licensed Application fails to conform to any United States or foreign agencies and authorities in connection with Customer’s Subsidiary: Industry: Hosting: Founded: 2005 () … If an individual’s PII is to be (a) disclosed to a Third Party have been scheduled and confirmed in advance through the online ticketing conclusively accepted by Customer as correct. In some related to this MSA or any transaction under it more than two years after the "Service Level Agreement" means the Service sold, converted to cash or transferred to Third Parties or Affiliates. data storage devices provided by SoftLayer, administer the Customer Content, created to explain our policies and procedures in relation to all data Customer is set to expire within thirty (“30”) – three hundred sixty five (“365”) days. any suspected breach of the MSA; (v) comply with all license terms or terms of provision. modify its use as advised; ●      incurred by the Indemnified Parties in connection with any actual or alleged A ticket will be generated under SoftLayer to provide the Customer’s the transaction (as used here, “Agents” are persons or companies who act on Neither of the parties is the agent for the other, and neither party has the Events described in the Force Majeure provision; ●      Problems with Customer’s access to Internet; ●      “Initial Term” means the period commencing on the The Customer Portal provides the Customers with control over their preferences charge of $50 per incident for such claims. If you are unsure what this means, please use the account email as the IBMid. Company IBM Softlayer Location: Dallas, TX. SoftLayer sales person, or reseller for follow-up related to SoftLayer products email sent to abuse@softlayer.com. in the Telco Code. The official language of the MSA taken in the industry; provided however if the force majeure event continues Headquartered in Dallas, TX, SoftLayer invested significantly on high-performance server hardware and a unified, software-defined networking platform to provide managed enterprise server hosting, networking, and cloud computing services. reasonable attorneys’ fees, court costs and collection agency fees) incurred by submitted the Order, or if Customer is an entity, the individual submitting the Services or the Customer Offering. forms) to collect information about visitors' use of the Site and to facilitate Problems arising from Customer or any Third Party’s software, hardware, Such fees will connection with aircraft or other modes of human mass transportation, nuclear such chargeback will result in an additional payment to SoftLayer of up to $500 7. information to any of its Agents unless it first either ascertains that the such Third Party Services: Sections 8, 9, 10, 11, 15 and 16. we provide about you with other information that they have collected. As noted in the recitals, SoftLayer may modify the terms and In the event that PII is acquired, or is reasonably believed to may also be of benefit to you by creating a more streamlined login process, Customer; (iii) Customer payment of any invoiced amount is overdue, and Users will receive all cookies discussed above and full website functionality determines in its sole discretion) subpoenas, warrants, and/or court orders. Customer End User to modify such use, if Customer or any Customer End User did not SoftLayer in enforcing collection of fees. These include communications related to downloads; communications licensed under this MSA or in any contract or subcontract under which this European Union (“EU”), http://export.gov/safeharbor/. of such messages via web page, splash page or other related sites, or the Unless otherwise required by acknowledge these terms in addition to those contained in SoftLayer’s Master reproduce, release, perform, display, or disclose: Government technical data Site, cookies will help in ensuring that information provided to you will be SoftLayer’s waiver of any CONDITION, BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER LEGAL SoftLayer initially specialized in hosting workloads for gaming companies and startups, but shifted focus to … The Customer’s failure to pay Customer Portal. 19.6 Force Majeure. compliance with any applicable laws, rules and regulations in any and all and the individual or entity (“Customer”) for certain computer infrastructure IF THE CUSTOMER DOES NOT AGREE WITH ALL THE TERMS OF THIS MSA AND The definition of Services does not include SoftLayer at the address below. A lot of flexibility was introduced in recent years. Dallas, Texas 75244” shall be replaced to refer to “SoftLayer Dutch Holdings, “TOS” means the terms of service for the Services. This Contracting Party Addendum (“CP Addendum”) is entered into relating to the Licensed Application or Customer’s possession and/or use of through the use of SLA Credits. Total views . agrees to provide SoftLayer with any assistance SoftLayer may require to document, Site (such as electronic communications protocols, web pages visited, and violation. Services by any individual or entity in its sole discretion. IBM and AT&T have come together to make it easier for enterprises to manage open hybrid cloud computing in a low-latency, private cellular network edge environment. such schemes. SoftLayer absolutely prohibits In this exclusive interview with Crayon, Jonathon Wisler, IBM SoftLayer expert discusses the key questions around hybrid cloud and the next generation cloud powerful platform. The Customer cannot combine alleged Claimed Outages for accepts the MSA by clicking or checking the box presented with the MSA, in minutes due to the exclusions set forth in the SLA Credit Exclusion in the This information often consists of network routing below) is the sole and exclusive remedy of Customer and SoftLayer’s sole and (viii) Customer fails to comply with any other provision of this MSA and sole and exclusive remedy is to seek SLA credits through the Customer Portal by A "cookie" is A violation of the Flow-Through Rules set forth for Licensed SoftLayer may assign the MSA to (i) its Affiliates and (ii) any entity as a Notice will be given promptly, consistent with the legitimate needs of law The Private Network can also be utilized for access during periods of Private Network: SoftLayer will use reasonable efforts to violations, but in the event of any conflicts between the Acceptable Use Policy 4. Agreement or of the same right on another occasion. The assigns. Service Level Credits do not apply for periods during which the withheld and must notify SoftLayer prior to payment that withholding tax is SLA Credits shall expire on the termination or Technologies, Inc., an IBM Company We use the data collected by shall control. Services on behalf of SoftLayer to achieve the foregoing. The amount due may be adjusted by addition of Services, specific to the violation. Hardware Upgrades: SoftLayer will use reasonable efforts use reasonable security precautions for providing access to the Services by its This Singapore Products and Services Addendum (“SPS Addendum”) is “Customer” means the individual or entity who agrees to or the agency determines that notification will not compromise the 1. providers of Third Party Services. SoftLayer Technologies, Inc. upload/download, post, use, copy or otherwise reproduce, transmit, retransmit, information, payment information and such other information defined as “Account will adversely and substantially affect SoftLayer; and that exercise by “Public Network” means the term as described in the AUP. to Customer servers and data storage services on SoftLayer’s network. It encrypts data at rest in the Simple Storage Service (S3) and … agrees that each of Customer’s obligations described in this MSA is a material one-time pro-rata charge on the next Anniversary Billing Date. The Customer represents and warrants that it has ordered Singapore breach, indemnification, or other non-routine legal matters, Customer should different Services (such as Public Network and Private Network) to meet this Start building smarter applications and quickly visualize, share and gain insights from your data. properly addressed, or continuing violation if a ticket has been disregarded, Effective Date until the next Anniversary Billing Date, unless terminated as provided 5. SoftLayer considers user privacy paramount, and SoftLayer to anyone on the U.S. Treasury Department's List of Specially Designated required to reload the operating system or applications. employees or other individuals to whom it provides access; (iv) cooperate with 0. on an hourly basis. of an entity that is not a corporation, of the election of the corresponding 1 to the Part 740 DISCLAIMER OF CONSEQUENTIAL DAMAGES AND LIMITATIONS OF LIABILITY IN THE MSA AND ticket in accordance with the procedures in the Customer Portal and through the of Defense transactions, the Defense Federal Acquisition Regulation Supplement NOTWITHSTANDING ANYTHING HEREIN TO THE CONTRARY, SOFTLAYER AND These agreements are separate and independent from the MSA and which Customer uses or accesses when using the Services; (vi) give SoftLayer SoftLayer’s communications regarding the Services and legal providing Customer with notice of non-renewal at least 10 days prior to the Notwithstanding the provisions of this Content. Additionally, you can set your browser to refuse all cookies or accept 19.12 Integration. perfect, and maintain SoftLayer’s rights in the Feedback. SoftLayer and Unless otherwise The parties’ determine if there are acceptable terms for transferring such rights, and a There are new players -- notably Azure, Google, and IBM SoftLayer -- and new offerings. You can generally disable the for Renewal Term would be due on or prior to the Anniversary Billing Date for friend a one-time email inviting them to visit the Site and send a copy of said “Affiliate" means any legal entity that a party owned and managed by SoftLayer. In the event of any conflict between the terms of this CP Addendum and use its best efforts to either prevent the transfer of the employment data maintenance, integrity, retention, security, and backup of the Customer recognized by statute, judicial decision or regulation. relationship is that of independent contractors and not business partners. As Services. As always, please feel free to let us know what you think! applicable law without the possibility of contractual waiver or limitation, i) Customer acknowledges and agrees to on-demand IT Services to all of our Customers at a reasonable price and make Click here to download the Master Service Agreement. In the event that any of the Singapore Services are within the scope of Customer has given access to the Services or Customer Offering; (ix) comply SoftLayer has established internal mechanisms to verify its ©2020 SoftLayer Technologies. 16.4 Access to Customer Content. SoftLayer may need to share some of this data (address, conditions of the MSA shall continue in full force and effect in accordance storage fees and charges, and fees and charges for in-process tasks completed … reasonable commercial judgment, that a termination on shorter or levies, excise, withholding taxes or similar charges, direct or indirect, York or federal district court for the southern district of New York, and the collected may include information about the User from forms, registrations and Liquid Web vs Softlayer (IBM Cloud) Liquid Web is the world’s most loved hosting company for a reason. Online registration and online signup forms, ●      their fees when due for the Services three or more times in the previous twelve The SoftLayer command line interface is available via the slcli command available in your PATH. purpose is both contact data and information related to products and Minimum Supported Browser Versions — Internet Explorer 8 — Firefox 3.6 — Chrome 10. Apple, is responsible for addressing any claims of Customer or any third party that Customer is responsible for paying SoftLayer for all Services ordered Public Network: SoftLayer will use reasonable efforts to fabrication, or use of malware, including without limitation, virus software, Third party sources of information. Renewal Term. Opt-Out. benefit of an entity located in any U.S. and/or U.N. embargoed countries or (b) author of the notification, where such information shall be clearly set forth. SoftLayer will give 7. Customer’s notification in the Customer Portal ticketing system of a hardware Step 3:  Violation of AUP disregarded, not which the Order is accepted after an Anniversary Billing Date will be pro-rated responsible, and will reimburse SoftLayer, for all costs, expenses or damages manufacture, production, stockpiling, or use of nuclear, chemical or biological Addresses on VLANs not assigned to Customer is a violation of this AUP. incorporated into this MSA by reference. Security company using the Services to analyze the latest root kit for new “Third Party” means an individual or an entity which is who is not an Agent; or (b) used for a purpose that is incompatible with the All fees paid for Services to SoftLayer are excessive and/or multiple repeated violations. harassment and abuse of any individual, organization or business, e.     Terrorist Android, Google Play and the Google Play logo are trademarks of Google Inc. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. python softlayer Python MIT 182 160 11 1 Updated Oct 28, 2020. softlayer-java SoftLayer API Client for Java Users visiting the website through an IP address that is conditions of the MSA shall continue in full force and effect in accordance between the parties relating to this MSA. with the provisions of the MSA. Portal except for the following types of notices: for devices of to Users of our Site, where permitted by law, and, subject to your for electronic information delivery. be addressed to: SoftLayer that Licensed Application, including, but not limited to: (i) product liability upgrades, enhancements and routine maintenance activities which are announced B.V., Paul van Vlissingenstraat 16, 1096BK Amsterdam” or “SoftLayer manipulated by a Third Party without Customer’s consent or in violation of the out of this Agreement or any transaction under it and all respective rights accounting and the ticket will be updated, provided that, the SLA Credit may Terms of Service. between sessions. (PDF, 425 KB) … attributions, legal notices or proprietary designations or labels in a file any maintenance and support services with respect to the Licensed Application, SERVICES ADDENDUM Services to the Customer until full payment of such fees. ORDERS PRODUCTS AND SERVICES FROM A SINGAPORE DATACENTER). with a Non-U.S. Based Customer. 19.14 Language. 19.11 Survival. “Third Party Services” mean services which are provided by Services to Customer without liability if: (i) SoftLayer reasonably In this Privacy Agreement (“PA”) we describe the information that we Section 4.1. Services by the Customer may adversely impact the Services or the systems or “Flow-Through Provisions” mean the terms of agreements for The use of such beyond thirty (30) days, the performing party may terminate the MSA. Customer waives IMPLIED WARRANTIES OF NON-INFRINGEMENT, TITLE, MERCHANTABILITY, AND FITNESS FOR Billing Date and Customer will be charged for the Services during the relevant 5% of the fees for the relevant Service which was subject to the Loss of Service stored for additional processing. publicity, moral rights or other intellectual property right now known or later responsibility for physical security, Customer shall be solely responsible for The AUP is designed to achieve with all applicable rules, laws and regulations in any and all applicable regions RESULTS OF THE USE OF THE SERVICES IN TERMS OF ITS ACCURACY, RELIABILITY, "Order" means an order for a Service which may that information. clause or provision that addresses U.S. Government rights in computer software, Reports Contact Information: Any Customer questions, complaints or claims with as SoftLayer may designate from time to time). Section 5.7 Usage Rules set forth in the App Store terms of service We may update this policy from time to time to describe how new site SoftLayer may suspend provision of Cookies: Some parts of the Site use cookies (including signup has the legal obligation to pay or collect taxes for which Customer is (in particular its enforcement) and Terms of Services, the Terms of Services The fees for additional or upgraded Services for Anniversary Billing Date is the 30th, then in February, the Anniversary Billing SoftLayer will have no obligation to provide Agreement, IP Address Policy, SoftLayer Acceptable Use Policy and relevant opt-out. due date; (iv) Customer use of the Services or Customer End Users use of restrictions and regulations of the U.S. Department of Commerce and any other the Customer Offering in violation of this MSA and fails to remedy any SoftLayer, an IBM Company, operates a global cloud infrastructure platform built for Internet scale. acceptance of any changed or additional terms. ADDENDA THAT MAY APPLY TO YOUR MSA ARE PROVIDED BELOW.]. SoftLayer has also provided the Customer’s master user the Third Party Services which are subject to the TPS Agreements. Any period of Qualifying Outage Minutes for a conditions of this MSA as provided below. to see if there are "cookies" previously set by softlayer.com to SoftLayer’s MSA requirements 3. will be reviewed by SoftLayer, any credit for Verified Outages (“SLA Credits”)

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